Statute of Online Store

Terms and conditions of the Online Store „www.shop.venrinn.com”

§ 1 Definitions

Statute – this statute of the Online Store.
Client – a natural person having full legal capacity, as well as a natural person having limited legal capacity having the consent of the legal representative in cases provided for by applicable law, legal person or an organizational unit not being a legal person to which the applicable provisions grant legal capacity – which has concluded or intends to conclude an Agreement with the Seller or uses the Shop in any other way.
Goods – a movable property sold in the Shop by the Seller that is a subject of the Agreement between the Client and the Seller, represented by a description along with a price and a photographic rendition.
Seller – the Online Store is the property of and is run by a entrepreneur running a business under the company Wojtas-Krzanowski Marcin with its registered office in Warsaw at Terespolska 4/375, 03-813 Warszawa, Polska, entered into the register of entrepreneurs of the Central Registration and Information on Economic Activity under the number NIP PL1133001217 and number REGON 383899156. Contact with the Seller is possible through e-mail: “shop@venrinn.com”. It is possible to contact us in Polish or English.
Order – a declaration of will submitted by the Client via the form in the Store aimed directly conclusion of the Agreement with the Seller. Order is considered binding if it specifies the numer and type of Goods, contains information about the Client necessary for it’s realization (name, surname, e-mail address, phone number, delivery address), form of delivery and it was paid in accordance with the procedure given in the form (in specific, the amount paid makes up the full amount of the Order dependent on the type and number of Goods, form and address of the delivery as well as other modifiers affecting the price of the Goods e.g. current promotions). The final price and payment method are specified in the form before finalizing the Order.
Agreement – a contract for the sale of Goods concluded using digital communication channels via the Store between the Seller and the Client, regulated by the provisions of this Statute.
Services – services provided by the Seller digitally via the Store, consisting of:
1. enabling the user to read up-to-date information about the Seller and the activities he conducts, including information about terms and conditions of use of the Online Store and Privacy Policy
2. possibility to read the list of Goods available in the Store
3. possibilities of concluding Agreements
4. obtaining the ordered commercial information regarding the Goods and the Seller's activities

§ 2 Introductory provisions

This Statute defines rights and obligations of the Clients in connection with the use of the Online Store operating at the address “shop.venrinn.com”, including rules for the provision and use of Services, conditions for placing Orders and concluding Agreements as well as the rights, obligations and scope of liability of the Seller.
The Online Store operating at the address “shop.venrinn.com” is owned and run by the Seller.
The condition for using the Online Store is to read this Statute and accept its provisions. The Seller and the Customer mutually oblige to comply with the provisions of the Statute. In the event of not accepting any provisions of the Statute, the Online Store should not be used.
In order to realize Orders placed by the Clients, conducting Agreements and the implementation of statutory obligations by the Seller it is necessary to process personal data. The Administrator of personal data processed in the Online Store is the Seller, the personal data is processed for the purposes, for the period and on the basis of the grounds and principles indicated in The Privacy Policy defines the principles of processing personal data by the Administrator including the basis, purposes and period of processing of this data and the rights of persons who are the subjects of this data as well as information on the use of cookies and analytical tools. The use of the Online Store and the provision of personal data by the Client is voluntary, with the exception of data necessary to provide the Services selected by the Client.

§ 3 Terms of use of the Store

The Seller is a service provider within the meaning of the Act of 18th July 2002 about providing services electronically (Dz. U. from 2020 r., pos. 344).
Starting to use the Online Store is tantamount to accepting the Regulations and consenting to the provision of Services.
The Client is obliged to:
1. use the website of the Online Store in a manner consistent with the laws and regulations in force in the territory of the Republic of Poland, provisions of this Statute as well as good manners, taking into the account respect for personal rights and copyrights and intellectual property of the Seller and third parties
2. input data consistent with the actual state of affairs, in specific not entering data that unfairly affects the price, the number of ordered Goods or modifies other terms of the Order
3. not transmitting content prohibited by applicable law
4. use of the Online Store in a way that’s not burdensome for other Clients or for the Seller and not disturbing its functioning, in specific not taking any actions that are aimed at limiting access to the Store, obtaining protected data and misleading other Clients
5. use the content posted in the Store or purchased through the Store only for personal use
The Seller reserves the right to temporarily disable all or part of the services provided due to the need for modernization and maintenance of the Online Store or other reasons about which, if possible, he will inform Clients in advance using the communication channels available to him, in specific by placing a message on the Online Store website.
In order for the Client to use the Store properly, in particular for placing and executing Orders and concluding Agreements it is necessary for the Client to meet the following technical requirements:
1. a device allowing to connect with the Internet network
2. a reliable connection with the Internet network
3. fully up-to-date and properly configured software enabling browsing of the Internet network content
4. access to an electronic mailbox (e-mail) which allows for sending and receiving messages
5. an active mobile phone number allowing for reception of text messages
Use of the Online Store through the Internet network is associated with some dangers that are impossible to eliminate. The Seller takes actions to minimize the risk of threats. The Seller commits to inform the Clients about any cases of infringements committed by third parties and actions taken by the Seller to eliminate these threats. Any information allowing to identify infringements should be sent via email to: „shop@venrinn.com”.
The Seller reserves the right to block the access to the Online Store to Clients that do not comply with the provisions of this Statute or or acting in a manner contrary to the applicable laws and regulations
Some Goods listed in the Online Store are not offered for sale by the Seller, but by external partners and as such are considered an advertisement. Purchase of Goods offered by external partners is accomplished by their websites therefore the Seller does not bear any responsibility for purchases from external partners, these purchases are also not regulated in any capacity by this Statute.

§ 4 Terms and conditions for concluding Agreements, placing and fulfilling Orders

The Seller sells Goods in the Online Store via the Internet network. The Seller does not accept Orders in any form other than the one made available on the Online Store website.
In order for the Client to conclude an Agreement on the Online Store website, the Client must select available Goods and place an electronic Order by taking subsequent steps in accordance with displayed messages.
Until placing an Order, that is before clicking „Buy and pay” button or a similar one in Order summary the Client has the right to change the quantity and type of ordered Goods, shipping method and other parameters of the Order available in the Store.
Placing an order is tantamount to accepting the provisions of this Statute. Before placing an Order the Client is obliged to read the Statute, accept its provisions and confirm this fact in the Order summary.
The Seller obliges to inform the Client each time the Order status changes via an email message to the email address indicated when placing the Order along with a copy of this Statute. In this way the essential provisions of the Agreement are secured, made available and confirmed to the Client. Status changes include, but are not limited to:
1. Initial acceptance of the Order – after the Order is placed through the Online Store
2. Acceptance of the Order for execution – after the Client pays for the Order and the Seller verifies the Order
3. Cancellation of the Order – when the Order was cancelled along with a reason why the cancellation occurred
4. Order Fulfillment – when the Order was passed to the shipping company
Information about the Goods available in the Store constitutes an offer within the meaning of Article 66 of the Civil Code.
The Customer must provide correct data in order for the Seller to process the Order. Before accepting the Order the Seller may contact the Customer, for example to clarify the Order.
In justified cases, in particular in the event of doubts as to the accuracy of the data provided by the Client, problems with the delivery of Goods or other unexpected events affecting the operation of the Online Store, the Seller reserves the right to cancel the Order. The conditions for cancelling the Order are regulated by §6 of this Statute.
The Agreement is concluded upon sending to the email address provided by the Customer information about the Seller accepting the Order for execution, in accordance with §4.5.b of this Statute.
The execution of the Order begins on the next business day following the day the Client was sent the information about the acceptance of the Order for execution, unless the Order includes pre-order Goods in which case the execution begins at the time indicated in the description of the ordered Goods or no later than the day before the release date of the Goods.

§ 5 Prices of Goods, payment methods and delivery terms

The prices of Goods available in the store are presented together with the Goods and include sales tax. These prices are presented in the currency selected by the Client and do not include shipping costs or other additional costs of Order fulfillment.
The total cost of the Order, including shipping and other costs of fulfilling the Order, is given in the summary, which is available before placing the Order. In special cases (customs duties) the Client may be charged an additional fee not listed in the summary.
A VAT invoice or a personal invoice, if the Client has not provided the Seller with the invoice details, is issued and sent by an e-mail with each Order.
Available payment methods are presented to the Client when placing an Order. The Seller supports the following payment methods:
1. Pay Pal
2. Pay by card
3. Pay by wire transfer
4. Bancontact (Belgium)
5. EPS (Austria)
6. iDEAL (Netherlands)
7. Przelewy24 (Poland)
8. BLIK (Poland)
In case of choosing payment via external partners, the entity providing online payment services is the owner of the platform enabling the payment. All information regarding payment processing is provided by the payment platform and is available for viewing via the selected platform before making the payment. The Seller is not responsible for the payment processing process by an external partner.
Payment for the Order should be made within 3 days of its placement. If payment is not made within this period, the Order will be cancelled and the Agreement will be deemed not to have been concluded.
The Client selects the delivery method when placing the order. Order fulfillment prices vary depending on the chosen delivery method and the pickup location specified by the Client. The Seller offers international shipping of Goods, but certain delivery method may not be available for selected countries.
The Seller provides the following delivery methods:
1. via the Polish Post
2. via the FedEx courier
The Order is considered fulfilled when the shipment is sent to the Client. The actual delivery date is determined by the carrier handling the shipment. The Seller is not responsible for non-delivery or delays in delivery resulting from the Client providing an incorrect or incomplete delivery address or failure to provide other information necessary to fulfill the Order.

§ 6 The right to withdraw from the Agreement and Orders cancellation

A Client who is a consumer or a natural person running a business registered with Central Registration and Information on Economic Activity (CEIDG), who purchases Goods within the framework of their business activity but not within the framework of their professional activity stemming in particular from the subject of the business activity conducted by them have the statutory right to withdraw from the Agreement of purchase of Goods within fourteen days of its receipt without giving any reason.
The template for the declaration of withdrawal from the Agreement is available in 10 of this Statute. The use of the template is not necessary to consider withdrawal from the Agreement. To meet the deadline for withdrawal from the Agreement it is sufficient for the Client to send a declaration in electronic form within that period to the e-mail address :”shop@venrinn.com” or in writing to the following address: “Wojtas-Krzanowski Marcin, ul. Terespolska 4 lokal 375, 03-813 Warszawa”. Upon reception of the declaration of withdrawal from the Agreement the Seller will immediately inform the Client about this fact via e-mail to the address provided by the Client when placing the order.
After withdrawing from the Agreement, the Client commits to immediately, and in no case later than fourteen days from the date of sending the declaration of withdrawal from the Agreement to the Seller, send back or otherwise hand over the Goods to the Seller. The Client bears all costs related to the delivery of the shipment to the Seller and undertakes to properly protect the Goods against damage. Return address: “Wojtas-Krzanowski Marcin, ul. Terespolska 4 lokal 375, 03-813 Warszawa”.
The Seller shall immediately, no later than within fourteen days of receiving from the Client
1. proof of sending back the ordered Goods
2. shipments with the return of the ordered Goods
whichever comes first, will make a refund to the Client
1. the amount paid for the Goods
2. shipping costs of the Goods according to the regular, cheapest form of delivery offered by the Seller
Taxes, customs duties and similar additional fees incurred by the Client when placing the Order, resulting from applicable laws, international agreements and special delivery options selected by the Client are not subject to the refund.
The refund to the Client will be made to the bank account indicated by the Client in the declaration of withdrawal from the Agreement, during the refund process or via the payment platform used in the original transaction, provided that the platform makes such an option available. If it is impossible to proceed with the refund, the Seller reserves the right to postpone payment to the Client until a convenient refund method for the Client is established.
The Client is liable for any reduction in the value of the Goods resulting from their use in a manner other than that necessary to establish their nature, characteristics and functioning. In the event of a reduction in the value of the Goods for the above-mentioned reasons or if the returned Goods are found to be incomplete in relation to the original Order, the Seller reserves the right to reduce the refund amount referred to in §6.4 by the difference between the price paid for the Goods and their actual value.
The Client has the right not to pay for the Order. Failure to pay within three days of placing an Order will result in the Order being canceled by the Seller.
The Seller reserves the right to cancel the placed Order without giving any reason. Only unfulfilled Orders can be cancelled. In the event of cancellation of a paid order, the Seller commits to return the full amount of the Order to the Client within fourteen days from the date of cancellation of the Order, subject to the clause contained in point 6.5 of this Statute.

§ 7 Compliance of the Goods with the Agreement and complaints

The Seller commits to deliver to the Client the Goods in accordance with the Agreement, i.e. such whose description on the Online Store website reflects the actual state of affairs.
Upon receiving the Order, the Client should check the package. In the event of damage to the shipment or packaging, the Client has the right to refuse to accept the shipment and ask the supplier to prepare a damage report.
Complaints can be submitted electronically to the following e-mail address: “shop@venrinn.com” or in writing to the following address: “Wojtas-Krzanowski Marcin, ul. Terespolska 4 lokal 375, 03-813 Warszawa”. The Seller will consider the complaint in the form in which it was submitted within fourteen days from the date of its receipt.
In the event of an unsatisfactory resolution of the complaint by the Seller, the Client or a natural person conducting business activity registered with Central Registration and Information on Economic Activity (CEIDG), who purchases Goods within the framework of their business activity, but not within the professional framework resulting in particular from the subject of their business activity, may use judicial and extrajudicial methods of handling complaints and pursuing claims, such as:
1. submitting a request to the Trade Inspection to initiate mediation proceedings to resolve the dispute amicably
2. contacting the consumer ombudsman
3. contacting a social organization that deals with consumer protection as part of its statutory tasks
4. submitting a request to a consumer court to resolve the dispute
Any additional information regarding out-of-court complaint and redress procedures is published by the Office of Competition and Consumer Protection.
Information regarding potential returns is provided to the Customer as part of the complaints process. Unless otherwise stated, returns are subject to the general terms and conditions applicable to withdrawal from the Agreement, as described in §6 of this Statute.

§ 8 Privacy

The Seller is the administrator of the Customers' personal data.
Personal data is processed for the purposes, for the period and on the basis of the grounds and principles indicated in Privacy Policy. Privacy Policy defines the principles of personal data processing by the Administrator, including the basis, purposes and period of processing of such data and the rights of persons who are subjects of this data, as well as information on the use of cookies and analytical tools. The use of the Online Store and the provision of personal data by the Client is voluntary, with the exception of data necessary to provide the Services selected by the Client.
The Client can register their account in the Online Store. For this purpose, the Client provides their e-mail address and sets an access password. Upon registration of the account the Seller begins providing a free account management service, which includes various additional functions such as access to the Order history. This service is provided until the Client deletes their account, which may occur at any time, or after the Seller terminates the contract with a notice period of at least fourteen days. The Seller may change the rules for providing the Service by informing the Client via e-mail or the Online Store website at least fourteen days before the planned changes are introduced.
Personal data provided by Clients to the Seller is used solely to process Orders and provide other Services in the Online Store. In particular, it is transferred to external partners as part of payment processing or Order delivery.

§ 9 Final provisions

The Statute comes into effect upon publication on the Online Store website.
The Seller reserves the right to change this Statute. Any changes to the Statute are preceded by information on the Online Store website at least fourteen days before the change is introduced and may be communicated to existing Clients via e-mail in justified cases (Clients with an account in the store) within the above-mentioned deadline. Any changes to the Statute do not apply to Orders placed before the date of the change, as the terms and conditions contained in the Statute in force at the time when the Agreement was concluded constitute the content of the Sales Agreement concluded with the Customer, and this is one of the reasons why a copy of the Statute in force is sent to the Client after placing the Order. Client who does not accept the changes introduced to the Statute should not use the account or other Services offered by the Online Store.
In matters not regulated in this Statute, the provisions of generally applicable Polish law shall apply. If any provision of this Statute would be found by a final court decision to be contrary to applicable law, all other provisions of the Statute shall remain in force.
Disputes between the Client and the Seller shall be subject to the court having jurisdiction over the Seller's registered office.
This Statute was prepared in two language versions: Polish and English. All language versions of the Statute are identical, but in the event of any ambiguities or unintended differences between the language versions, the Polish version of the Statute takes precedent.

§ 10 Sample withdrawal form

(This form should be completed and sent only if you wish to withdraw from the contract, see §6 of this Statute)

[Addressee]

WOJTAS-KRZANOWSKI MARCIN

Terespolska 4 lokal 375, 03-813 Warszawa

www.shop.venrinn.com

shop@venrinn.com

I hereby inform you about my withdrawal from the sales Agreement for the following Goods (*) Agreement for the supply of the following Goods (*) Agreement for specific work involving the making of the following things (*) Agreement for the provision of the following Service (*):

Preferred form of refund (*) / account number(*):

Date of conclusion of the Agreement (*)/ receipt (*):

Client’s name and surname:

Client address:

[Client signature (only if the form is sent in paper version)]

[Date]

(*) Strike which is not applicable.